Karachi Water & Sewerage Corporation (KWSC) E-Bill: 

The Karachi Water & Sewerage Corporation (KWSC), formerly known as Karachi Water & Sewerage Board (KWSB), manages water supply and sewerage services for millions of residents in Karachi. With growing digital adoption, KWSC has introduced an e-bill system that allows users to view, download duplicate bills, and make payments online without visiting offices. This guide covers everything about KWSC e-bill as of December 2026.

What is KWSC E-Bill?

• KWSC e-bill is the digital version of your monthly water and sewerage bill.
• It includes details like consumer number, billing period, water consumption, charges, due date, and total amount payable.
• The system helps avoid physical bill delivery delays and enables instant access via the official portal.
• Launched to promote paperless billing, it supports duplicate bill generation for lost or undelivered copies.
• As of 2025, the service is fully operational on the updated website, with options for direct payment through partners like JazzCash.

Why Use KWSC E-Bill Service?

• Convenience: Check your bill anytime from home, avoiding long queues at KWSC offices.
• Timely Payments: View due dates instantly to avoid late fees or service disconnection.
• Eco-Friendly: Reduces paper usage and supports digital Pakistan initiatives.
• Transparency: Accurate billing details help track consumption and detect errors early.
• 24/7 Access: No dependency on bill delivery; ideal for busy Karachi residents facing traffic and water shortages.

How to Check and Download KWSC Duplicate E-Bill Online

Follow these step-by-step instructions to access your bill:

• Visit the official KWSC website: 
• Navigate to the “E-Bill” section (direct link: 
• Enter your 11-digit Consumer Number (found on any previous bill, usually at the top).
• Complete the CAPTCHA verification for security.
• Click “Submit” or “View Bill.“
• Your current bill details will appear on screen.
• Options available: Download PDF, Print, or Pay directly.
• If the bill is already paid, it will show the status clearly.

Tip: Save your consumer number securely for future use. If forgotten, contact helpline with your CNIC and address.

Alternative Ways to Get Duplicate Bill

• Via Email: Send your consumer number and CNIC to requesting a duplicate.
• Helpline: Call 111-597-200 and provide details for assistance.
• KWSC App: Download the “KWSC Consumer App” from Play Store/App Store, register, and view bills.
• In-Person: Visit nearest KWSC office (e.g., Karsaz or Civic Center) with CNIC.
• Complaint Portal: Use  to generate bill while lodging queries.

How to Pay KWSC Bill Online in 2025

• Direct from E-Bill Portal: After viewing, select “Pay Via JazzCash” for instant payment.
• Bank Apps/Internet Banking: Most banks (HBL, UBL, MCB, Allied Bank, Bank Al Falah, etc.) support KWSC payments. Select biller as “Karachi Water & Sewerage Corporation” and enter consumer number.
• Mobile Wallets: Use JazzCash, EasyPaisa, or Upaisa.
• Other Options: Pakistan Post Offices, designated bank branches, or National Bank Awami Markaz (extended hours).
• No registration needed for basic viewing; payments may require bank login.

Note: Pay before due date to avoid surcharges. Late payments can lead to disconnection.

Understanding Your KWSC Bill Components

• Consumer Number: Unique 11-digit ID for your connection.
• Billing Period: Month and year of usage.
• Water Charges: Based on consumption (metered or flat rate).
• Sewerage Charges: Usually 50-100% of water charges.
• Arrears/Previous Balance: Any unpaid amounts from prior months.
• Taxes and Surcharges: Government levies.
• Due Date and Total Payable: Key for timely payment.
• Meter Reading: If metered, shows units consumed.

Review bills carefully for discrepancies and report errors immediately.

Common Issues and Troubleshooting

• Bill Not Found: Double-check consumer number; contact helpline if new connection.
• Website Down: Try later or use app/alternative methods.
• High Bill Complaints: Often due to leaks or illegal connections; request meter check.
• Payment Not Reflecting: Keep receipt; update takes 24-48 hours.
• No Physical Bill Received: Rely on e-bill; it’s official and valid for payments.

KWSC Helpline and Complaint Registration

• Main Helpline: 111-597-200 (24/7 for bills, complaints, tankers).
• Customer Service: 021-99245138 to 99245140.
• Online Complaints: Visit – add complaint, track status.
• New Connection/Updates: Use portal or visit town offices.
• Water Tanker Requests: Through helpline or app.

KWSC is improving services under projects like KWSSIP for better supply and billing accuracy.

Tips for Saving on KWSC Bills and Water Conservation

• Install low-flow fixtures to reduce consumption.
• Fix leaks promptly – a dripping tap wastes hundreds of liters monthly.
• Use water wisely during shortages.
• Monitor monthly bills for unusual spikes.
• Opt for metered connections if eligible for fair billing.
• Participate in KWSC awareness campaigns on conservation.

Recent Updates on KWSC Services (2026)

• New Hub Canal inaugurated, boosting supply.
• Digital enhancements: App upgrades and partnerships for easier payments.
• Crackdowns on illegal hydrants saving millions of gallons daily.
• CEO Ahmed Ali Siddiqui focusing on revenue recovery and infrastructure.